I have selected 2–3 top candidates. How do I decide now?
If you get a good impression after your initial contact with your future tutor, arrange an initial meeting and a date for a trial session. If you feel that you get on well and that everything fits, you can discuss how often you need tutoring and how much it should cost.
To ensure that everything goe
Do I have to pay for a trial session?
It is best to agree in advance with your tutor whether you should pay for the trial session and, if so, how much. 30-60 minutes are usually enough to get a first impression.
I have found the right tutor. What happens next?
First of all, congratulations on finding a suitable tutor!
The next step is to clarify details such as pay, working hours, holiday periods, etc. with your new tutor.
What is the quickest way to find the right tutor?
Before you start your search, think about the type and duration of tutoring you need. Should the tutoring take place at your home, at the tutor’s home or online? How long should a tutoring session last? Does the tutor need special knowledge or experience?
Once you have a clear idea of all this, you
How can I save suitable candidates on my favourites list for later?
You can save suitable candidates in your favourites list for later. This way you can compare suitable tutors and choose the best ones. If you want to save a tutor in your favourites list, click on the heart symbol in their profile. You can find your favourites list later like this:
Log in to Tutor2
How does the contact between me and the tutor work?
If you want to get in touch with tutors, a small fee is charged. After that, you can use all the features of our platform: You can send unlimited messages, respond to applications, and view entire profiles and documents of the tutors. You can write to suitable tutors via the message function on our
There are very few tutors in my region. What can I do?
Are you finding only a few tutors in your area? Don't worry. These steps will help you refine your search and find the right tutors faster. Here are a few tips what you can do:
Expand your search criteria: Increase your search radius or use alternative postcodes. Many tutors are flexible and wi
I cannot contact a tutor. What do I have to do?
To contact tutors and respond to applications, you need to be a premium member. Find out more about the many benefits of premium membership and our conditions here: Prices and conditions
If you are already a premium member, please check if you have signed up as a tutor by mistake. If this is the cas
Why is no one applying to my job offer?
The more complete your job offer is, the more likely you are to receive suitable applications. This is because the tutors would also like to get a complete picture of you so that they can apply for suitable jobs. So first check your job offer and fill it out as completely as possible. Describe in de
Do I have to search through tutors myself or is it enough to just look at the applications for my job offer?
After your registration, you will usually receive suitable applications within a short time. Very often there are already suitable candidates and you do not have to look any further.
However, if you find that you have received too few or no suitable applications, it may be worthwhile to start your o
Why am I getting unsuitable applications?
The more detailed and accurate your job offer is, the better tutors can assess whether it is a good fit for them. We therefore recommend that you fill out your job offer as precisely as possible in order to receive suitable applications.
Useful additions to your job offer would be:
Frequency of ses
How does the automatic cancellation function work?
If you are not interested in an application, you can use the automatic rejection function. This way, you do not have to write a rejection message yourself. The tutor receives a message from us informing them that you are not interested. To send an automatic rejection, proceed as follows:
Log in to
Where can I see sent or archived messages as a student?
You can view your sent and archived messages at any time in your personal message area. To do this, proceed as follows:
Log in to Tutor24.
Go to “Messages”.
Depending on which view you are using, you will find all your sent or archived messages here, depending on what you want to see:
On a smartph
I receive e-mails about new messages. How do I read these messages?
To read messages in your mailbox on Tutor24, proceed as follows:
Log in to Tutor24.
Open your messages.
New messages are marked with a red circle 🔴.
Click on a message to read it.
How do I enable/disable e-mail notifications about new members in my area?
You can activate or deactivate e-mail notifications at any time. To do this, proceed as follows:
Log in to Tutor24.
Click on “Settings” in the menu.
Click on “Edit” in the “E-mail notifications” section.
Remove the tick from the option “New profiles nearby”.
Confirm with “Save”.
How can I rate my tutor on Tutor24?
To rate a tutor on Tutor24, proceed as follows:
Log in to Tutor24.
Open the tutor’s profile.
Click on the “Actions” button, the evaluation function will then appear.
Give your star rating ⭐ and add a comment.
Confirm with “Publish”.
